Acorn Group Estate Agents: Customer Reviews

Reviewed by bizounce on 27th March 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Acorn Group Estate Agents again? NO

They wer excellent at finding a property, but all they wanted was a quick let. Their after care was disgraceful. I went to the branch I originally signed up to to get my keys and they said I had to go to the head office, which was 45 mins away from the branch. They then lost my bank details, so the landlord did not get the first months rent on time. They also asked for an extra £75 to increase my tenancy agreement, after I had already paid for reference fees - what the hell is the extra for. I would never use Acorn Group again.

Comment on this review (link to AllAgents.co.uk)

Reviewed by rakesh on 28th September 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use Acorn Group Estate Agents again? NO

I have had very bad experience with Acorn Group Estate Agents when I wanted to buy a house in Lee Green , London. Once I had put in an offer, they kept me in complete dark about the transaction and did not manage to get a appointment with the vendors to discuss some aspects of the property.

Also they were very unprofessional in terms of returning calls or keeping me aware of the transaction. I spent £400 on the survey and finally the transaction fell through as I had no progress from the agents on meeting the vendors.

Comment on this review (link to AllAgents.co.uk)