Belvoir Lettings: Customer Reviews

Reviewed by Annie on 8th December 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? YES

I was a tenant with Belvoir Hereford for 15 months. I was very pleased with the way I was treated. I also had good corespondence with them. Prior to moving out I was informed was was expected from me in terms of cleaning the property and what the procedure was to get my deposit back. I had all my money back in time. I would happily recommend Belvoir in Hereford.

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Reviewed by si 999 on 6th December 2008

Services: Lettings (Prospective customer)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

As a property owner living next door to Belvoir let home I called the local office to relay concerns about acculmilating rubbish and after getting no where fast was told to f#*k off... Unbeilevable I have now contacted the customer services. I'll keep you posted on the reply.

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Reviewed by Belladonna on 26th November 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

Never ever use Sheffield Belvoir Letting Agency!!

They never do what they are supposed to do, such as fixing things they had said they would. They are very nice at the beginning and than they become rude after signing the contract. I have never felt so insulted in my whole life by a company. They have terrible and unprofessional customer services manners! Beware!

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Reviewed by ravnsport on 22nd November 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

Asolutely useless best describes this company. Everyone who has given a negative review so far is justified. Unfortunately for me I've experienced everything these people have listed and then some. The latest is that they have even managed to screw up the contract but at least this is apparently in my favour. Do not use this letting agent at all costs...the service is less than third world at times!!

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Reviewed by annie on 20th November 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

Don't trust them to manage your property.
Belvoir are a franchise and if you read other reviews from around the country they have a very poor rating. Be warned.

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Reviewed by G on 22nd October 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

It's a useless letting agent. They were all nice and helpful before you sign the contract. Once that's done, you will find yourself having endless encounters with them to try to get things done, such as fixing the lock or the boiler or the bathtub. As we're moving out, i realised that they over-charged us and we're in the process of getting back the extra month's rental. fingers crossed that everything'll be ok.

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Reviewed by 88 on 21st September 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

Do not use Belvoir Edinburgh they are useless. It took ages to get anything fixed, communication with them was terrible they don't phone back when they say they are going to. I had one of their employees arguing with me, telling me I was in the wrong when I was right about them not handing me a letter when I moved out telling me how to get my deposit back. It will have been nearly two months after I moved out when I finally get my deposit back after they said within ten days.

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Reviewed by secretsquig on 3rd September 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

DO NOT USE BELVIOR LETTINGS UNDER ANY CIRCUMSTANCES.

As a Landlord, Belvior Lettings in Biggleswade shafted me. Bad tennants in the house (supposedly approved by Belvior) left owing £2000 in Rent and £3000 in damages to the property. I was not too fazed by this as I was covered by Belvior's insurance. Or so I thought. . . . . . .

After signing the insurance papers and retuning them to Belvior, Belvior never acted on them, and so never took out the insurance, so I lost all the owed money and damages. When I tried to claim my deposit money back, Belvior sent me and invioce for more money, as the deposit money they would retain for terminating my contract with them.

The House reports sent to me by Belvior were a work of fiction, as the gardens were 5" high and needed an industrial strimmer to take down, but their house reports reported the garden as being 'Very neat and Tidy'. I asked for non smoking tennants, the tennants in the house were heavy smokers. The Front room was always 'very neat and tidy' but had a boot size hole through an internal door and a badly stained carpet. I have now been forced to sell the house, due to the cost of using Belvior.

Never again.

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Reviewed by Mack on 7th August 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use Belvoir Lettings again? YES

I have used belvoir over three years and found them to be effective and helpfull when dealing with issues.

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Reviewed by KH pompey on 15th July 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

On viewing the property promises were made for professional cleaning. This was not done by the time I moved in and after continual complaints the issue was not resolved by the company. They were rude, refused to fix faults, lied and then tried to deny me of my deposit back.

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Reviewed by joe99 on 3rd July 2008

Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

From my point of view as a landlord, Belvoir (and particularly the Sheffield manager) have been rude, unhelpful, unreliable and incompetent. Definately not worth using again.

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Reviewed by Jay on 25th March 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

This company fixes nothing in properties that you rent. They were quite happy to get rent in excess of £600 per month from us but they won't fix anything!!

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Reviewed by unhappyhomes on 18th March 2008

Services: Lettings (as a Tenant)
Property: Residential
Experience: Would you use Belvoir Lettings again? NO

Will happily rent you somewhere but you'll have a battle if anything goes wrong. They fix nothing and accept liability for nothing.

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